Don’t You Hate it When…..

SIGN ON

Hate is such a strong word

DONT YOU DISLIKE IT WHEN….

(it doesn’t roll off the tongue as easily but it will do)

  1. ….You have all these things to write in your blog but when you sit down to finally do it you go blank?
  2. ….You see someone you know from high school and you raise your hand and wave ‘Hi’ and they look at you as if they don’t know you?
  3. ….The teller at the bank decides to go on a break when it’s your turn?
  4. ….You are the second person in a line and two friends come in chit-chatting to the person that’s in front of you and suddenly they are in the line?
  5. ….You are shuffling from one foot to the next in the line and feel the person behind you body parts touching yours? eeeewwww!
  6. ….The person behind you sigh’s and you feel their breath on your neck? eeeewwww!
  7. ….You are in a hurry and the system/cash register goes down when its your turn?
  8. …You are driving in a merry mood and mistakenly stop too far out in the road for the other traffic and the other driver decides to ‘cuss you out’ and you only figure out a plucky comeback when he’s 20 feet away? (or is that just me hmmmm)
  9. ….You stop for a pedestrian to cross only to see them talking on the phone and walking slower than a snail?
  10. ….the light changes to green but the traffic is not moving only to notice the person in front of you is on their cell phone?
  11. ….You are in a long line of traffic and  someone decides to over take everyone only to cut in front of you? (Why do I have to be the nice one? Better to be safe than sorry)
  12. ….You sit down to lunch, to try out the food from the new restaurant and someone comes in and say “The food there is awful”?
  13. ….You are eating your yummy meal and someone says “How dat look so?” (Translation: Why does that look like that?)
  14. ….You are eating and someone decides to tell a story of the time they got sick eating what you are currently eating?
  15. ….You just finished cleaning and washing up – only to go back and see a dirty plate in the sink?
  16. ….You just sweep the front of your yard and then you neighbour decides to prune his hedge?
  17. ….Someone drives into the quiet community and decides to honk their horn to the get the attention of your neighbour? Seriously!! use your cell phone, call them DUH or better yet get out of the darn car!!

SIGN OFF 

~Girl Who Rants in Blog

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Customer Service

SIGN ON

So I decided to lay off the traffic thing for awhile …just for awhile.

I’ve always been a stickler for good service. I simply feel that if you give me good service I will keep coming back for more of your product, business etc. My main area of woe, is fast food customer service. Not because it’s ‘fast food’ does it mean the service should be nill. Besides, fast food joints have more people going through it than peak hour at a toll booth. So one would expect that they would have perfected the art by now.

One Saturday morning we took our daughter to her favourite breakfast spot. I went in and politely said “Good Morning” and ordered what we wanted, with a smile and such pleasantries – and all I got back was a drawling repeat of my order and no return of my greeting – while she looked over at another customer – who was complaining about something. Hmmmmm interesting. After awhile the customer began to annoy me – she sent back something twice(her prerogative), but she spoke very loudly and condescendingly to the staff, that’s not nice. I’m standing there thinking oh, that’s why I can’t get a ‘Good Morning’ and such pleasantries, because they feel everybody will treat them like that. Sometimes it seems as if when you are loud and boisterous you get somewhat of a better ‘service’. What kind of crazy mixed up world do we live in? And you know, people like me are paranoid about doing crap like that. We fear extra protein-filled moisture would be added to our meal. Plus, we would end up feeling bad afterwards anyway.(awww shucks sometime we too nice!) So instead of being loud boisterous and condescending, I do what my mama taught me – Be polite.

Sometimes I feel like the ‘good-guys’ are losing….(will deal with this a next time)

So this past weekend I went to a pastry place in the food court of a popular mall (no I wasnt buying pastry, this time). I ordered a smoothie from the young lady that was standing about two feet away from the cash register. She turned slowly looked at me and nodded that she had heard me and went back to fixing what she was doing before she started gathering the ingredients for my smoothie. It was obvious something was wrong, maybe she wasn’t feeling well – so I wasnt mad at her. However I know that when working in the food industry especially with direct contact with your customers you have to be Ms-Mary-Sunshine and they need not figure out you are ‘sick’. Management should be aware of these things and take her off cashier duty and at least allow her to recoup before dealing with customers. Still not mad at her, I think.

I always seem to get the  – ‘sour puss’ or the ‘mad at the world’ or the ‘I-cant-stand-you-cause-you’re-on-the-other-side-of-this-counter’ persons to deal   I go to fast food joints. I once thought I was doing something wrong – but then I realised I’m not the only one who gets this kind of treatment. Maybe it’s a sign I should quit eating fast food hmmmmmm food for thought!

I remember when my husband and I use to go to ‘fancy’ restaurants, that’s before diaper, baby cereal and now school fee. There’s one particular place we always go back to for Birthday’s or Anniversaries. We would get the same waiter every time and he was goooood. He would make suggestions whenever we were indecisive, and sometimes I don’t choose so quickly, he would check back with us at just the right time, he just made us feel like a King and a Queen and we would amply show our appreciation. We will definitely go back to that restaurant – and not just to the take out section either.

There are places in this country, that have excellent customer service. I find that they’ve trained their staff well and it tends to sometimes have an exclusive feel (it’s all the rage dah-ling) and in some cases expensive. Why is that? You get what you pay for? I don’t fully believe this one bit – cause in my line of business clients get MORE, WAY MORE than they pay for (maybe I should increase my charge) because I believe in giving them the best quality customer service sometimes beyond my call-of-duty. I want to keep them coming back – isn’t that the first rule of business? Everyone should feel like a King or a Queen when they walk up to the counter of a fast food joint and say “Could I please have a number 3 with a large soda?”, besides it’s money being spent that could be spent at the other fast food place right?

SIGN OFF

~Girl Who Rants in Blog

I’m Blogging!

SIGNON

Hey all I am finally into the blogging thing – well I’m not sure yet – we’ll see. I’ve been concerned about a number of things, such as traffic on the roads – bad roads – bad drivers – traffic officers – taxi drivers – bus drivers etc etc etc(are you depicting a theme here hmmmmm) Anyway injustices in life annoys me – it annoys me so much that I rant about it to my family’s poor unsuspecting ear. I can hear you saying ‘but thats life’ – I dont think so, some of the issues that takes place in this world that creates injustices are totally unnecessary.

Ok that was a mini rant we’ll get back to that – I’ve always liked to write stuff down – to remember it mainly – but I use to write short stories as a child, I still remember some of them I still have some of them. I attempted it as an adult but kept changing it around – until I saw the title of ‘my original story’ as a TV series – ugh – story of my life. Suffice it to say – it doesnt remotely resemble my story and I think mine would have been pretty darn good. Yeah I boasted about my story – its my opinion and we haven’t started paying taxes for opinions….yet. So thats the extent of my ‘writing credentials’.

So where do I start……

DRIVING: MY TICKET ORDEAL

Based on what I said before you would think that I do a lot of driving…well not really. Its just that when I finally do I have numerous stories to tell – and right now I am not remembering any…..except for the last ticket I got – dont judge me! Its not for speeding….this time.

It was a warmish mid morning – I was annoyed at something or someone (yes, I get annoyed easily don’t worry I’m being worked on) and I was driving in to a meeting with a client. I decided to take a short cut from Maxfield Road to get to Cross Roads – everybody knows ‘short-cut draws blood’.  So it was a BAAAD idea – there’s been a strong presence Police and Traffic Wardens on the road lately but I wasnt really worried, my papers were fine and my tag was up-to-date. So, I went on my merry way trying to deal with why I was peeved. Then suddenly a man crossed the street and waved at me – so I kissed my teeth and said ‘knuckle-head’. Lo and behold he was warning me about the cop around the corner – crap, I thought – too late to send up a prayer now huh? She waved me to the side of the road and I complied and switched my engine off.

She told me her name, cant remember it now, couldnt remember it then either – does anyone ever really remember what they say before they say ‘papers’? And aren’t they soppose to tell us their badge number so I can know that she’s really a cop, aside from the precariously poised hat and the waist cinching pants.

Ah yet still, I digress, so I gave her the car documents and hoped that that would suffice – then the Transport Authority dude came over – looked at it, looked at me, looked at the car , looked at me again (he was probably wondering why I was driving a car like that – they all do) He checked the lights – the break lights – the brand new tyres and I felt a little relieved, because nothing was wrong – so I figured I would reach my 10:00 meeting on time. “Open the bonnet” he said and I was nervous now, he made me rock the steering wheel from side to side in quick succession – seriously, who drives like that on the road? He told me something was wrong with the steering wheel – that its too loose in the______ (cant remember) and its not fit to drive on the road and that he would be taking off the license plates. [insert frightened internet cat here]

At this time I was beyond peeved – the day wasnt going well at all – but still I remained quiet not calm because inside I was jumping, kicking, screaming and a little cussing(no not bad words).

My ‘unfair’ ticket

I tried talking to him by saying the car is fine when I’m driving it – it was inspected before yadda yadda yadda – nothing worked. WHY? Because they had a quota to fill and they were targeting certain cars – yes, I said it and I believe it – convince me otherwise. They had me waiting for about 15 minutes in the now, BLAZING HOT SUN, burning up, before they finally wrote up the trumped up ticket. WHY so long you ask, you….know….why. In the midst of all this while I was pleading my case, someone brought a screw driver and was handing it to me to hand over to the transport dude……seriously, I looked at it looked at him and went right back to talking. In hindsight, I should have taken it and threw it across the road.

So, I stood there with my head hanging – trying not to look up to see their callous faces, and also to prevent myself from sinning. And I guess the female officer felt ‘sorry’ for me and was calling another ‘knuckle-head’  I mean, officer to come and explain things to me again. He said “she hear it already, besides she look like she…” I didnt hear the last part but I assumed he thought I was going to cry. HAHAHAHAHAHAHA. Poor thing, doesn’t even know the mayhem that was taking place inside me, and that he was being saved by a Powerful source, from the wrath of my unbridled tongue. (no no no not bad words – there is too much words in the English language to resort to that). So like I said 15 minutes to write a ticket…hmmm what does that say about the Education system…lets save that rant for a next time.

So I drove off, yes they made me drive off in the ‘defective motor vehicle’ – funny huh?

Without plates

24hrs to rectify the vehicle and

A dumb (expensive)  ticket

I have no problem with people doing their job – let me state that now, I probably should have said that at the beginning. I guess I was hoping for a warning, seeing that I was made to drive off in the ticketed vehicle. I don’t know everything about my vehicle, maybe I should, but even when he was pointing out the thing to me – he called the name – I had to ask him what that was. He should have realised my limited knowledge about my vehicle and exercised his discretion – I guess he thought I wasn’t being truthful – and I guess I thought he would be ‘nice’, I guess we were both wrong.

Anyway, now when I see Traffic Authority people on the road I’m a little annoyed/nervous, but alas they ARE on the road for a reason and I should respect that, but like I said I’m being worked on it’s gonna take time because there’s still a void where my money use to be. Plus I keep working out how much gas I could have gotten with that (about a week and a half). Well, funds collected via traffic tickets goes toward the countries infrastructure, I think, so I hope that MY money, actually goes towards fixing the roads. [insert sarcastic face here]

So I end with a disclaimer: I try my best to be a lawful citizen – I respect the offices of the Police Force and the Transport Authority, and I DO NOT under any circumstances purport to be a person who abhors authority, that is not what my rant is about.

SIGNOFF

~Girl who Rants in Blog

Gov’t Projects More Than $1b From Traffic Tickets